Real-time data intelligence and analytics.Ease of use and a beautiful modern user experience.All-in-one (single code base): RMM, PSA, and Remote Connection.Integrating their technology leads to less hassle and offers better strategy and more control.Ītera stands out among its industry competitors with four key differentiators: Whether it’s RMM, powerful ticketing, or a great customer experience-Atera’s innovative technology brings the MSP business together. The sleek user-interface is easy-to-use and offers a vivid experience to MSPs worldwide. This technology provides MSPs with industry data to better understand where they match up against their competition.Īdditionally, Atera incorporates The Benchmark statistics into its billing dashboard so that MSPs can gain real-time statistics about pricing and ways to improve their business practices. The company also provides additional benefits to MSPs by delivering a Business Intelligence (BI) tool called The Benchmark. Through their best-in-class PSA, services, and security, Atera facilitates business improvement. To further enhance their services, Atera partners with some of the best breeds of IT vendors to offer online backup, security, documentation, workflow automation, remote support, patches, warranties, and more. Through this unmatched technology, Atera ensures operational efficiency and cost-effectiveness for MSPs when managing their customers’ IT ecosystems. It is also worth mentioning that Gil is the sole inventor of three patents.īest-In-Class Solutions and Services for MSPsĪtera offers MSPs a powerful all-in-one IT management platform with RMM, PSA, and remote access. His educational resume includes a degree in both Economics and Management from the Tel-Aviv University. Prior to founding Atera, Gil held senior positions at Indigo NV, which is now a division of HP ($1B NASDAQ IPO) and Exanet (Acquired by DELL). Most recently, he was recognized for his thought provoking leadership and accomplishments by ChannelPro Magazine as a 2017 Channel Visionary. Gil Pekelman, CEO, and Founder of Atera is the visionary and leader who built a successful business. Under Gil’s guidance, Atera has grown into the most innovative and industry-leading platform for MSPs both large and small. The Empires of the Future are Empires of the Mind Atera’s technology is both agile and built for the future, so it functions well and does not require large teams of sales support. Their disruptive pricing model-which charges per technician rather than per server-has enabled MSPs to improve budget planning, business efficiencies, customer management, and overall operations. In just one year, Atera has already established the company as a trusted name for MSPs, enabling both small and large businesses to grow and thrive with its technology. They translated this vision into a reality with the launch of their easy-to-use all-in-one platform.Īfter being launched in the US market in 2016, the company was focused on gaining MSPs’ trust. Their PSA solution enables optimal support to MSPs so they can run and manage their businesses successfully.Ītera was conceived in 2011 in Tel-Aviv, with a simple goal in mind- to help MSPs build better businesses by making things easier for them. Atera’s all-in-one innovative platform offer MSPs improved operational efficiency, seamless integration, end-to-end management, and disruptive pricing. The goal through such a service is to ensure the projects of the customers are delivered on time, within the pre-determined budget, and in accordance with the client’s needs and demands. PSA is designed to automate and manage some of the most common business tasks. They provide PSA services with the MSP in mind. One such company that can help with the same is Atera, a cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), PSA, and remote access into one robust solution. Professional Services Automation (PSA) software does just that by streamlining operations for MSPs’ businesses. To better organize and plan, MSPs needs a platform that can centrally manage all the business processes and workflows. Solely relying on email and calendar entries and jotting down mobile numbers and IP addresses on various uncategorized sticky notes scattered around the office isn’t viable for an efficiently functioning MSP. One of the critical decisions every Managed Service Provider (MSP) has to take involves what to do with the abundant information they collect, and how to track and bill for the tasks that their clients might need.
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